All orders are sent via Australia Post, and will be sent out within 2-4 business days. Please make sure to check your address upon checkout. We ship within Australia only.
We take great care in the packaging of our orders, however if there is a breakage you must let us know within 48 hours of arrival of the order. Send through photos of the damaged item to email@example.com. Claims must be made within 48 hours
Please choose carefully as we do not offer refunds if you change your mind or accidently order the wrong fragrance.
If the item you have ordered is genuinely not what you were after we can happily exchange it for something else, provided the following terms are met:
1. The item is returned within 7 days of its arrival and you have the original order receipt is present.
2. The item must be in its original condition, with all labels/ stickers attached. Item must be free from any defects and in acceptable appearance and finish.
To return your item, postage fees must be covered by the customer.
Return Postal Address:
Design a Candle
179 Hoskins St
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